The personal information we may collect about you could include your name, whether you are a parent, teacher, educator or craft lover, your e-mail address, name of educational institution or company, ABN or ACN, address, title, contact telephone, facsimile, country, any product purchases, and encrypted billing information. If connected to a business we may also collect the names and address of the directors, proprietors and owners, any personal guarantors and reports from credit reporting agencies, which is collected as part of our credit application processes.
Payments to CleverPatch are made through both secure internal and third party payment gateways. CleverPatch receives notification of the processing of payments from the secure internal and third party payment gateway in which any credit card information is provided in an encrypted format.
We do offer links to third party websites on our websites. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.
To find out more about cookies including how to disable/enable and delete them at the following website www.aboutcookies.org. If you use your browser settings to block all cookies you may not be able to access all or parts of our sites, or you may experience reduced functionality when accessing certain services.
CleverPatch will not collect or monitor any personal information about an individual without their expressed or implied consent. Personal information is required for the purposes of establishing a relationship with our customers, performing the necessary credit checks in accordance with our credit application processes, providing and marketing our goods and services to customers and receiving payment for the same.
Collection of solicited information other than sensitive information
If personal information concerns particular beliefs or backgrounds, it is considered to be of a sensitive nature. Such information may include:
CleverPatch does not collect sensitive information.
CleverPatch may collect personal information about you from other sources including public sources and credit reporting agencies.
Should CleverPatch receive personal information, and did not solicit the information, CleverPatch will decide if the personal information would have not been collected normally, the information will be de-identified and destroyed.
In the majority of cases, we will require you to specifically consent to any collection, use or disclosure of your personal information by CleverPatch. Your consent may be requested in writing or verbally; expressed or implied.
CleverPatch uses the personal information we collect so that we may continue to conduct our business of providing ongoing products and services. The personal information you provide may be utilised at a later date to allow us to market direct to yourselves, information about our additional products and services offered by CleverPatch or associated entities.
We may also disclose your personal information to our suppliers and third parties that perform other services for us in connection with the sale and provision of our goods and services, including third parties who:
At times we may disclose personal information to third parties and our associated entities to market to you CleverPatch and associated entities products and/or services. We take steps to ensure that our service providers are obliged to protect the privacy and security of your personal information and use it only for the purpose for which it is disclosed.
We respect an individual's choice to opt-out of direct marketing communications activities. Should you decide you do not wish to receive marketing or promotional materials from us, please contact us in writing or as directed in any particular promotional material you may receive.
CleverPatch may disclose personal information to third party data storage facilities that may be located in Australia and other countries including the United States of America and Japan.
CleverPatch does not use Commonwealth Identifiers as a means of identifying the personal information we collect from you.
CleverPatch relies on the personal information we hold to efficiently continue our business relationship with you. For this reason it is of utmost importance that the personal information we collect from you is accurate, complete and up to date. At times, we will ask you to inform us of any changes to your personal information, however you can contact us at any time to update your personal information or advise us if any information we hold is inaccurate or incomplete.
CleverPatch ensures that your information is secure by protecting it from unauthorised access, modification and disclosure. We maintain physical security over our paper and electronic data stores and premises, such as locks and security systems. We also maintain computer and network security; for example, we use firewalls and other security systems such as user identifiers and passwords to control access to computer systems.
We keep personal information only for as long as is reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
Upon receipt of your written request, and enough information to allow us to identify the information, CleverPatch will disclose to you the personal information we hold about you, unless it is legally permitted to deny a request for access. Should CleverPatch refuse you access to personal information or credit eligibility information, we will provide you with written notice that sets out the reason for refusal and the mechanism available to complain about the refusal.
To access details of your personal information, please contact the Privacy Officer at the address below.
We will also correct, amend or delete any personal information that we agree is inaccurate, out-of-date, incomplete, irrelevant or misleading or if an individual requests CleverPatch to correct the information.
To update details of your personal information, please contact the Privacy Officer at the address below.
Attn: Privacy Officer
PO Box 7
Hunter Region Mail Centre NSW 2310 Australia
CleverPatch may make changes to this Privacy Statement from time to time for any reason. We will publish those changes on our website. This Privacy Statement was last amended 8th August 2016.