FREE FREIGHT* FOR ONLINE ORDERS OVER $99 INC GST

Shipping

  • Shipping

Shipping

Standard Freight

Our Standard Freight is FREE for all orders over $99 (including GST) or only $9.90 if your order is under $99* for all orders placed online!

Phone, fax and email orders where the purchase amount exceeds $199 ex GST will also be freight free^.

Additional freight charges may apply to certain remote areas depending upon size, weight and final destination. These charges are applied by our courier and are unfortunately out of our control.

Priority Freight (Express Freight)

We also offer a Priority Freight option for orders less than 5kg* at a charge of $19.91 (inc. GST)*. Simply place your order prior to 12 noon and you will receive your order to your street address the following business day (except for some remote and rural areas where delivery may be the 2nd business day).

If the Priority option does not appear for you while checking out, your order may be above our standard Priority freight size/weight restrictions. Please contact us on 1300 836 522 so we can get a custom quote for you!

Post Office, PO Box and Australia Post services

Unfortunately we are unable to deliver orders to Australia Post services including:

  • Post Offices (this includes taking items to Post Offices if you are not home)
  • Post Office (PO) Boxes
  • Australia Post Parcel Lockers
  • Locked Bags
  • Private Mail Bags
  • Roadside Mail Boxes

If you require your order to be shipped via Australia Post instead of our standard courier, please contact us.

Authority To Leave (ATL)

As our orders are shipped with a courier, you may choose to nominate a safe place at your address the driver can leave your order in case you aren’t home when the order is delivered.

If no Authority To Leave is left on your order, the driver is unable to leave your items at your address and will leave a calling card before returning the order to the nearest depot. Your calling card should include instructions on how to rearrange delivery of your order, otherwise you can also call us on 1300 836 522 and we can contact the courier on your behalf.

Shipping Times

We generally ship within 24 - 48 hours of receiving your order, this is subject to change during peak periods so please let us know in your delivery instructions if your order is urgent.

We've provided the below map to be used as a guide for our standard freight delivery times once the order has left our warehouse.


 

*Strictly for online purchases placed at www.cleverpatch.com.au. Additional freight charges may apply to certain remote areas depending upon size, weight and final destination. Order must be placed prior to 22/12/18.
^Additional freight charges may apply to certain remote areas depending upon size, weight and final destination. Order must be placed prior to 22/12/18.